Loyal Defense Solutions Privacy Statement


Effective Date: August 1, 2024

1. Introduction

Loyal Defense Solutions respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and what rights you have.

It applies to all users of our websites, mobile applications, and connected digital services, which we refer to collectively as “the Service.”

2. Information We Collect

We only collect the information needed to operate, secure, and improve the Service.

Information You Provide

  • Your account details such as name, email address, and password, stored securely.

  • Any profile or contact information you submit voluntarily.

  • Messages, feedback, or inquiries you send to us.

Information Collected Automatically

  • Device and browser data such as your IP address, operating system, and device identifiers.

  • Information about how you use our site, such as pages visited and actions taken.

  • Cookies or similar technologies used for essential site functions and analytics.

Information from Connected Services

If you connect a third-party service like Garmin or Strava, we receive only the data you authorize through that service’s secure consent process. You can disconnect or revoke access at any time.

3. How We Use Your Information

Your information is used only for legitimate purposes, including:

  • Operating and maintaining the Service.

  • Providing requested features, updates, and integrations.

  • Improving functionality, security, and performance.

  • Meeting legal and compliance obligations.

We do not sell or trade your personal information.

4. Legal Basis for Processing

Depending on where you live, we process data under one or more of the following bases:

  • With your consent.

  • When necessary to provide a service you’ve requested.

  • To maintain security and improve our systems.

  • To comply with legal or regulatory obligations.

5. Data Retention

We keep your data only as long as it’s needed for the purposes described or as required by law. When it’s no longer needed, we securely delete or anonymize it. You can request deletion of your personal data at any time.

6. Data Security

We use strong technical and administrative safeguards to protect your data, including:

  • HTTPS encryption for all connections.

  • Encryption or hashing of sensitive information at rest.

  • Strict access controls and user authentication.

  • Regular security reviews and testing.

  • Prompt notification of any data breach, in accordance with applicable law.

7. Data Sharing and Disclosure

We share information only when necessary to operate our Service or comply with the law:

  • With trusted partners who provide hosting, analytics, or communication tools under strict confidentiality agreements.

  • With third-party services you connect to the Service.

  • To comply with lawful requests from authorities.

  • In the event of a merger or acquisition, under the same level of data protection.

We never sell or share your data for advertising or profiling.

8. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information.

  • Withdraw your consent at any time.

  • Request a copy of your data or restrict how it’s used.

  • Object to certain forms of processing.

To exercise your rights, contact us at Enquiries@LoyalDefenseSolutions.com.
If you live in the EU, UK, or another region with privacy regulators, you may also contact your local data protection authority.

9. International Data Transfers

If your data is transferred outside your country, we ensure that it remains protected through legally recognized safeguards such as Standard Contractual Clauses or equivalent measures.

10. Children’s Privacy

Our Service is not designed for anyone under 16 years of age. We do not knowingly collect information from minors, and any such data found will be deleted immediately.

11. Regional Compliance

We comply with major global privacy laws, including the:

  • EU and UK General Data Protection Regulation (GDPR)

  • California Consumer Privacy Act (CCPA)

  • Canadian Personal Information Protection and Electronic Documents Act (PIPEDA)

  • Australian Privacy Act 1988

All users, regardless of location, receive the same core privacy protections described in this policy.

12. Cookies and Tracking

We use cookies to:

  • Enable key features of the website.

  • Analyze how visitors use the Service to improve performance.

You can control or disable cookies through your browser settings, but some features may not work properly without them.

13. Policy Updates

We may update this Privacy Policy from time to time. If significant changes are made, we’ll notify you by email or through a notice on our website before the changes take effect. Continuing to use the Service after that means you accept the updated version.

14. Contact Us

If you have any questions or privacy concerns, contact us at:


Loyal Defense Solutions
Email: enquiries@loyaldefensesolutions
Address: Madison, VA, USA